Effective Date: 30 December 2024
Introduction
Borrowdale Brooke Academy (“BBA,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of students, parents, staff, and website users. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with Zimbabwean data protection laws, including the Data Protection Act [Chapter 11:12].
By using our website or providing us with your personal information, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information:
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Students: Name, date of birth, gender, medical information, academic records, and guardians’ contact information.
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Parents/Guardians: Name, contact details, ID numbers, payment details, and relationship to the student.
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Staff: Name, contact information, qualifications, employment records, and emergency contacts.
1.2 Automatically Collected Information:
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IP addresses, browser type, operating system, and browsing activity when using our website.
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Cookies and similar tracking technologies for website functionality and analytics.
2. How We Use Your Information
We use personal information to:
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Provide quality education and maintain academic records.
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Communicate with parents, guardians, and students regarding school activities and updates.
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Process tuition and other payments.
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Manage admissions, enrolment, and boarding services.
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Ensure student safety, including medical and emergency care.
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Improve our website’s functionality and user experience.
3. Sharing Your Information
We will not sell, rent, or disclose your information to third parties, except in the following circumstances:
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Legal Compliance: When required by law or to comply with court orders or legal processes.
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Service Providers: To trusted partners who assist with school operations (e.g., payment processors or IT service providers).
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Emergency Situations: To medical professionals or emergency services in the event of a student’s health or safety concern.
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Academic Transfers: When transferring academic records to other educational institutions at the request of parents or guardians.
4. Security of Your Information
We implement appropriate technical and organisational measures to safeguard your personal information, including:
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Secure servers and encrypted storage of sensitive data.
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Restricted access to personal information to authorised personnel only.
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Regular system monitoring to prevent unauthorised access or data breaches.
5. Your Rights
Under Zimbabwean law, you have the right to:
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Access your personal information held by us.
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Request correction of inaccurate or incomplete data.
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Request deletion of your information (subject to legal or contractual obligations).
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Object to the processing of your data for specific purposes.
To exercise these rights, please contact us at info@borrowdalebrookeacademy.org or visit our school office.
6. Retention of Information
We retain personal information for as long as it is necessary to:
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Fulfil the purposes outlined in this policy.
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Comply with legal, tax, and regulatory requirements.
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Resolve disputes and enforce agreements.
When no longer required, personal information will be securely deleted or anonymised.
7. Use of Cookies
Our website uses cookies to:
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Enhance user experience by remembering preferences.
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Collect analytical data to improve site performance.
You can disable cookies in your browser settings, but some website features may not function properly without them.
8. Third-Party Websites
Our website may contain links to external sites. BBA is not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before sharing any personal information.
9. Updates to this Privacy Policy
We may update this policy periodically to reflect changes in laws, technology, or our practices. Any updates will be posted on our website with the revised effective date. Continued use of our website signifies acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
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Phone: +263 780124537 or +263 774134456
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Address: Borrowdale Brooke Academy, 608 Borrowdale Brooke Road, Harare, Zimbabwe
Thank you for trusting Borrowdale Brooke Academy with your personal information. We are committed to upholding your privacy while fostering an environment of academic and personal growth.